Privacy Policy

1. About Dixora

Dixora (“we”, “our”, “us”) is a digital software provider operating through the website dixora.in. We specialize in delivering digital products such as software licenses, activation keys, and subscriptions.

Protecting your personal data and maintaining your trust is a core part of our business. Dixora operates as an independent digital software provider based in India.

2. Data We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number
• Billing Information: Payment-related details required for order processing
• Account Data: Login credentials and account activity
• Transaction Data: Purchase history, order details, and license delivery records
• Technical Data: IP address, browser type, device information, and usage behavior

3. How We Use Your Data

Your data is used strictly for service-related purposes, including:

• Processing orders and delivering digital products
• Verifying transactions and preventing fraud
• Providing customer support
• Sending order confirmations and service updates
• Improving website performance and user experience

We do not use your data for unauthorized or unrelated purposes.

4. Digital Product & License Handling

As Dixora deals with digital goods such as software keys, we may store limited data related to:

• License delivery status
• Verification records
• Basic usage-related metadata

This data is used strictly for support, validation, and fraud prevention purposes.

5. Payments & Transaction Security

All payments are processed through secure third-party gateways.

• We do not store card details, CVV, or banking credentials
• Payment providers follow industry-standard security protocols
• We do not have access to full card information

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Analyze traffic and behavior
• Improve website performance

You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.

7. Data Sharing & Disclosure

We do not sell or rent your personal data.

Data may be shared only with trusted third parties such as:

• Payment processors
• Hosting and technical service providers
• Email and CRM platforms
• Legal authorities (if required by law)

8. Data Retention Policy

We retain data only as long as necessary to:

• Complete transactions
• Provide support
• Resolve disputes
• Comply with legal obligations

Data is securely deleted or anonymized when no longer required.

9. Your Rights & Controls

You have the right to:

• Access your personal data
• Request corrections or updates
• Request data deletion
• Opt-out of communications

Requests can be made by contacting our support team.

10. Security Measures

We implement strong security practices to protect your data:

• Secure servers and encrypted connections
• Restricted access to sensitive data
• Monitoring for unauthorized activity

While we take all reasonable precautions, no system is completely secure.

11. Third-Party Integrations

We may use trusted third-party services such as payment gateways, analytics tools, and email systems.

These services operate under their own privacy policies, and Dixora does not control their data practices.

12. Updates to This Policy

We may update this Privacy Policy from time to time.

• Updates will be posted on this page
• Continued use of our website constitutes acceptance of any changes

This policy is governed by the laws of India.

13. Data Deletion Request

Users may request account or data deletion by contacting our support team.

14. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be removed.

15. International Users

If you access Dixora from outside India, you agree that your data may be processed and stored in India in accordance with this policy.